Cashflow Trends – How the Pandemic Has Impacted Payments

Thursday, December 9th, 2021 | 2 to 3 p.m. EDT

Field of Study: Business Management & Organization
Program Level: Intermediate
Delivery Method: Group Internet-Based
Prerequisite: None
Advanced Preparation: None
Successful completion of this program qualifies you to receive up to 1 CPE credits.

Robin Anderson
SVP, Manager of Implementation, Consulting and Services
Texas Capital Bank

Bill Kniering
SVP, Head of Commercial Card
Texas Capital Bank

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The past 18 months have changed so many things in our lives but none more so than the business community.  With continuous interruptions to supply chain delays to remote workplaces, businesses have had to think on their feet and adjust their business models daily.  We will explore trends, stats and some ah-ha moments about changes in the world of cash management. 

Learning Objectives

  • Understand the pandemic’s impacts on how businesses had to change their AP and AR processes to say afloat. 

Speaker Biography

Robin Anderson joined Texas Capital Bank in 2019 and started as a Commercial Card Consultant and now Leads the Implementation, Consulting and Servicing areas of Commercial Card.  Robin was on the team to help design the Card program for launch just 10 months later during a pandemic. 

Robin is an Accounts Payable/Purchasing and Travel practitioner, formerly working for over 21 years for Reynolds Metals Company.  Robin created many features to automate payments such as EDI, Reoccurring payments, Shared Services creation, Imaging system integration and successfully started the Commercial Card program by automating smaller invoices out of the Procure to Pay system for a savings of $4.2MM per year and earning over $1MM in rebate for her company.  Robin also created the strategy of Macro Tax, whereby the tax was self-assessed by the company rather than paying at point-of-sale.  Later larger firms starting using the same process and is used widely by companies to automate sales and use tax. Robin was also able to reduce outstanding cash given to travelers by issuing cards for travel and reduced the outstanding $1.4MM of cash down to $150K and later down to only out-of-pocket expenses.

Robin is a syndicated writer for Bizcatalyst 360 and her articles are in 147 countries.  She wrote her first book published in 2019 called, Here…Hold My Wine, Robin’s practical and impractical guide to life.  In the future, she plans to write another book, so stay tuned! Robin in a graduate of Averett University in Virginia and earned her BBA and MBA from the University.  Conference speaker at:  IAPP (Now IFO); IOFM, AP Now and Cards On Campus. 

Bill Kniering joined Texas Capital Bank in 2019 and currently serves as a Senior Vice President and Head of Commercial Card.  In this role, Bill led the team that developed and launched the bank’s commercial card platform.  He is responsible for the commercial card business line.  

Bill has spent over 36 years in the commercial card market.  He began his career with Citicorp Diners Club supporting the bank’s largest card clients including IBM and United Technologies.  He then joined US Bank and spearheaded the formation of the bank’s field-based implementation/account management structure.  He moved to Dallas with startup First USA which was ultimately acquired by JPMorgan Chase.  There he worked with one of his clients to beta test the first internet-based reporting solution for the commercial card industry.  At Bank of America, he worked onsite in London to launch the bank’s multi-currency global card platform.  He was most recently at MUFG Union Bank where he was on the team to stand up their commercial card program and then managed the bank’s sales, implementation and account management teams.  Bill graduated from the University of Colorado at Boulder.